Services
1-to-1 IT Training Session
Practical IT Training for Business Owners and Their Teams Technology should make your business more productive — not create frustration. Our 1-to-1 IT Training Sessions give business owners and staff the confidence and skills to get more out of the tools they use every day, delivered at a pace that works for them. Whether it's getting to grips with Microsoft 365, understanding how to work securely, or learning how to use a specific piece of business software, each session is tailored to the individual's role and existing knowledge level.Popular Training Topics for Businesses - Microsoft 365 — Outlook, Teams, OneDrive, SharePoint, and Excel - Google Workspace — Gmail, Drive, Docs, Meet, and Calendar - Cyber security awareness — spotting phishing, safe browsing, password hygiene - Working securely from home or remotely - Video conferencing and collaboration tools - File management and cloud storage best practices - Any business software your team uses day-to-day45min·£59.99Annual PC Health Check
Keep Your Computer Running Like New Just like a car needs a yearly service, your computer needs regular attention to stay fast, secure, and reliable. Our Annual PC Health Check is a thorough top-to-bottom inspection of your system — catching problems before they become expensive headaches.What's Included - Full hardware and software diagnostic scan - Windows updates and driver updates applied - Startup programme review and optimisation - Disk cleanup and temporary file removal - Antivirus and security software check - Browser cleanup and extension review - Storage health check (HDD/SSD) - Written summary report with recommendationsSigns You're Overdue a Health Check If your computer is running slowly, taking ages to start up, overheating, or throwing up unexpected errors — it's time. Many of these issues are easily fixed with a proper tune-up, and catching them early prevents bigger problems down the line.45min·£79.99Digital Declutter
A Tidy Digital Life Starts Here A cluttered computer slows you down — not just technically, but mentally too. Our Digital Declutter service brings order to the chaos, leaving you with a clean, organised, and faster device that's a pleasure to use.What's Included - Desktop and Downloads folder organisation - File and folder structure review and tidying - Duplicate file identification and removal - Junk file and temporary file cleanup - Email inbox declutter — unsubscribes, folder setup, and archiving - Browser cleanup — bookmarks, extensions, and saved passwords review - Startup programme review to speed up boot times - Cloud storage organisation (Google Drive, OneDrive, or Dropbox)Who Is This For? Perfect for anyone who's been meaning to sort out their computer for months (or years). Whether your desktop is covered in files, your inbox has thousands of unread emails, or you just can't find anything anymore — we'll get it sorted.45min·£69.99Email Migration
Switch Email Providers Without Losing a Thing Moving from one email platform to another can feel daunting — but it doesn't have to be. Our Email Migration service handles the entire process for you, ensuring all your emails, contacts, and calendar data arrive safely at your new provider.Common Migrations We Handle - Personal Gmail to Google Workspace (business email) - Hotmail / Outlook.com to Microsoft 365 - Old hosting email to Google Workspace or Microsoft 365 - Gmail to Outlook (or vice versa) - Any IMAP-compatible email provider to anotherWhat's Included - Full email history migration — all folders and labels preserved - Contacts and address book transfer - Calendar migration where supported - New account setup and configuration on all your devices - DNS record updates (MX, SPF, DKIM) if required - Testing to confirm everything is working correctly45min·£79.99Email Security Setup (SPF, DKIM & DMARC)
Stop Criminals Sending Emails That Look Like They’re From You Email spoofing is one of the most common ways criminals impersonate businesses — sending phishing emails to your clients or suppliers that appear to come from your domain. SPF, DKIM, and DMARC records are the technical controls that prevent this. We’ll configure all three correctly on your domain so your email is protected and your deliverability improves.What’s Included - Audit of your current DNS records and email configuration - SPF record setup — authorises which servers can send email on your behalf - DKIM setup — digitally signs your outgoing emails to prove authenticity - DMARC policy configuration — tells receiving servers what to do with unauthenticated emails - Testing and verification across major email providers - DMARC reporting setup so you can monitor for spoofing attempts - Written summary of changes made45min·£129.99Emergency Call-Out
IT Crisis? We're On Our Way. When technology fails at the worst possible moment, you need help fast. Our Emergency Call-Out service provides priority, same-day on-site support for urgent IT issues that can't wait — getting your home or business back up and running as quickly as possible.When to Book an Emergency Call-Out: - Complete system failure or computer won't turn on - Critical data loss or accidental file deletion - Suspected security breach or ransomware attack - Server or network outage affecting your business - Hardware failure (hard drive, power supply, etc.) - Internet or connectivity failure causing business disruption - Any urgent IT issue requiring immediate on-site attention Available across the UK — contact us to confirm availability in your area before booking.45min·£80.00Hardware Disposal & Data Wiping
Retire Your Old Devices Safely — Without Leaving Your Data Behind When it's time to get rid of old computers, laptops, or hard drives, simply deleting your files isn't enough. Data can be recovered from devices that haven't been properly wiped — putting your personal information, business data, and customer records at serious risk. Our Hardware Disposal & Data Wiping service ensures your old devices are completely and securely erased before they leave your hands.What's Included: - Secure data wiping using industry-standard methods (DoD 5220.22-M, Gutmann, or equivalent) - Certificate of data destruction provided on request - Wiping of hard drives, SSDs, USB drives, and mobile devices - BIOS and firmware reset where applicable - Responsible recycling or disposal of hardware (WEEE compliant) - Advice on data retention obligations for businesses Available on-site or via secure collection across the UK.45min·£39.99IT Audit & Recommendations Report
Know Exactly Where Your Business IT Stands Not sure if your IT setup is fit for purpose? Our IT audit gives you a clear, honest picture of your current setup — what’s working, what’s at risk, and what to prioritise. You’ll receive a written report you can act on immediately or share with stakeholders.What’s Included - Discovery session (up to 60 minutes) to understand your business, team, and current IT setup - Review of your devices, software, network, and security controls - Assessment against baseline cyber security best practices - Identification of risks, gaps, and quick wins - Written recommendations report with prioritised action plan - 30-minute follow-up call to walk through the findingsWhat You’ll Get A clear, jargon-free report that tells you exactly what your IT setup looks like, what the risks are, and what to do about them — in priority order. No upselling, no fluff.Delivery Delivered remotely. Report delivered within 3 business days of the discovery session.45min·£249.99IT Offboarding Service
When Someone Leaves, Make Sure Their Access Goes With Them When an employee leaves your business, their access to email, files, systems, and software needs to be removed immediately. Failing to do this is a serious security risk — and a common cause of data breaches. We handle the entire IT offboarding process so nothing gets missed.What’s Included - Revocation of Microsoft 365 / Google Workspace access - Removal from all shared drives, SharePoint sites, and team channels - Email forwarding or mailbox handover setup - Removal from password manager and shared vaults - Device wipe or account removal (remote or on-site) - Review of any third-party app access (Slack, Trello, CRM, etc.) - Written offboarding checklist provided for your recordsWhy It Matters Former employees retaining access to business systems is one of the most overlooked security risks in small businesses. A structured offboarding process protects your data, your clients, and your reputation.45min·£89.99Microsoft 365 & Google Workspace Training
Get More From the Tools You Already Pay For Most people only use a fraction of what Microsoft 365 and Google Workspace can do. Our Microsoft 365 & Google Workspace Training sessions help you and your team work smarter, faster, and more collaboratively — using tools you already have.Microsoft 365 Topics - Outlook — email management, rules, and calendar sharing - Teams — meetings, channels, file sharing, and collaboration - Word, Excel & PowerPoint — tips and time-saving shortcuts - OneDrive — cloud storage, sharing, and version history - SharePoint — team document libraries and intranet basicsGoogle Workspace Topics - Gmail — labels, filters, and inbox management - Google Drive — organising, sharing, and collaboration - Google Docs, Sheets & Slides — real-time collaboration tips - Google Meet — running effective video meetings - Google Calendar — scheduling, sharing, and reminders45min·£69.99Mobile Device Management (MDM) Setup
Take Control of Your Company Devices If your team uses company phones or tablets, Mobile Device Management (MDM) lets you manage, monitor, and secure those devices centrally — so if a device is lost or stolen, you can wipe it remotely before any data is compromised.What’s Included - MDM platform setup (Microsoft Intune recommended for Microsoft 365 users) - Enrolment of up to 10 devices (iOS, Android, or Windows) - Security policy configuration — screen lock, encryption, app restrictions - Remote wipe capability enabled for all enrolled devices - App deployment configuration (push approved apps to all devices) - User training and written admin guideWhy It Matters A lost or stolen phone without MDM is a data breach waiting to happen. With MDM in place, you can lock or wipe the device within minutes — protecting your business data and your clients’ information.Delivery Delivered remotely. Setup typically completed within 1–2 business days.45min·£199.99New Device Setup
New Device, Zero Hassle Getting a new PC, laptop, or tablet is exciting — but the setup process can be anything but. From creating accounts and installing software to transferring your files and configuring your preferences, there's a lot to get right. Our New Device Setup service handles it all so your new device is ready to use from the moment we hand it back.What's Included: - Initial Windows or macOS setup and configuration - Microsoft or Apple account setup and sign-in - Essential software installation (browser, Office, antivirus, etc.) - Wi-Fi and network connection setup - Email account configuration (Outlook, Gmail, etc.) - Printer and peripheral device connection - Privacy and security settings optimisation - Windows Update / macOS update completion - Basic walkthrough of your new device Available remotely or on-site across the UK.45min·£49.99
